Our services End to end expertise
We offer the full spectrum of expertise required to turn your idea into a living, breathing product. We can get involved at inception, conducting discovery exercises to unearth demand and needs, or later in the process when it’s time to design, build and launch alpha prototypes through to beta and live services.
User research
Understanding users to design products that meet their needs
Development
Turning research and design into reality using exclusively open source software
Design and UX
Ensuring products are easy to use, look good and feel great
Content Design
Rethinking language to provide a clear and coherent product
Service Design
Bringing diverse expertise together to deliver a complete solution
Ongoing Support
Keeping products alive with training, hosting and DevOps
User research Speak to your users and eliminate risky guesswork.
Our user researchers conduct a range of activities like usability testing, journey mapping, workshops and guerrilla testing to gain deep insight into how users think. We do this onsite, out in the field, and from our purpose built user lab. Insights get turned into tangible design decisions that meet user needs.
Speak to usDevelopment Deep expertise in the latest open source technologies
Our friendly, approachable full-time developers use exclusively open source software to build bespoke solutions for real world problems. They are experts in their field, working closely alongside researchers, designers and directly with our client’s teams to deliver products that have helped millions of users over the past two decades.
Speak to usDesign and UX Turning user insight into simple, tangible, memorable experiences
Utilising the latest open source front-end technologies, our highly experienced design team can translate stakeholder requirements and user research insights into real, tangible interfaces and experiences that users immediately feel at home using, regardless of their device, abilities or accessibility needs.
Speak to usContent Design Turning user insight into language that real users understand
An application or digital service might meet user needs on a technical level, look good and perform highly efficiently, but if the language and tone of voice do not resonate with the user, it will fail. Our experienced team of writers work closely with our designers and developers to ensure that users completely understand what they are looking at
Speak to usService Design Bringing all of our expertise together to deliver a successful end product
It’s easy to put a group of experts in the same room, but it takes a human and truly experienced team like ours to build trust, understand needs and effectively communicate with you to deliver a single, coherent end result that stakeholders and users truly appreciate. Our team have years of experience working together or individually inside and alongside organisations to deliver high quality results.
Speak to usOngoing Support Keeping your product or service online and available
We provide a range of hosting, cloud deployment, DevOps, maintenance and support desk services - our expertise spans from deploying and automatically orchestrating scalable containerised applications, to answering emails from your users in friendly, plain English.
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